Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New London crews are already moving. Hirex Water Damage sends licensed technicians straight to your New London address with extraction equipment already loaded and running.

Too many New London, MN families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its New London operation differently. Every technician on our New London roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Structural Drying in New London isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New London, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our New London, MN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any New London property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New London call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New London jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New London dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New London crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New London property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New London, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New London properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New London get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every New London drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our New London, MN warehouse keeps drying equipment close, which typically puts a New London tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our New London team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your New London address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a New London job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New London work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New London, MN, most New London calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New London job before any drying equipment starts running.
Around-the-clock coverage in New London includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our New London crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New London tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New London, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New London jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New London service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our New London crews cover that full radius.
Our New London dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New London, MN for larger losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New London, New London, MNOne call gets you a New London-based team, not a routed national queue.
Call +1-844-234-5373